MX Labs Privacy Policy

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Last Revised 19-Apr-2019

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We want you to understand how and why MX Labs,  (“MX Labs,” “we” or “us”) collects, uses, and shares information about you when you use our websites, mobile apps, widgets, and other online products and services (collectively, the "Services") or when you otherwise interact with us or receive a communication from us.

What We Collect

 

Information You Provide to Us

 

We collect information you provide to us directly when you use the Services.

 

This includes:

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Account information.  To create an account, you must provide a username and password. Your username is public, and it doesn’t have to be related to your real name. You may also provide an email address. We also store your user account preferences and settings.

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Content you submit.  We collect the content you submit to the Services. This includes your messages to other users and your message reports.

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Actions you take. 

 

We collect information about the actions you take when using the Services.

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Transactional information.  If you purchase products or services from us, we will collect certain information from you, including your name, address, email address, and information about the product or service you are purchasing. Payments are processed by third-party payment processors (e.g., PayPal), so please refer to the applicable processor’s terms and privacy policy for more information about how payment information is processed and stored.

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Other information.  You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, participate in MX Labs-sponsored activities or promotions, apply for a job, request customer support or otherwise communicate with us.

 

Information We Collect Automatically

 

When you access or use our Services, we may also automatically collect information about you. This includes:

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Log and usage data.  We may log information when you access and use the Services. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, the requested URL, hardware settings, and search terms. Except for the IP address used to create your account, MX Labs will delete any IP addresses collected after 100 days.

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Information collected from cookies and similar technologies.  We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests, and similar technologies. We use this information to improve your experience, understand user activity, personalize content and advertisements, and improve the quality of our Services. For example, we store and retrieve information about your preferred language and other settings. For more information on how you can disable cookies, please see “Your Choices” below.

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Location information.  We may receive and process information about your location. For example, with your consent, we may collect information about the specific location of your mobile device (for example, by using GPS or Bluetooth). We may also receive location information from you when you choose to share such information on our Services, including by associating your content with a location, or we may derive your approximate location from other information about you, including your IP address.

How We Use Information About You

 

We use information about you to:

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• Provide, maintain, and improve the Services;

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• Research and develop new services;

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• Help protect the safety of MX Labs and our users, which includes blocking suspected spammers, addressing abuse, and enforcing the MX Labs user agreement and our other policies;

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• Send you technical notices, updates, security alerts, invoices and other support and administrative messages;

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• Provide customer service;

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• Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you (for information about how to opt out of these communications, see “Your Choices” below);

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• Monitor and analyze trends, usage, and activities in connection with our Services; and

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• Personalize the Services and provide advertisements, content and features that match user profiles or interests. (for information about how to manage the types of advertisements you experience on our Services, see “Your Choices” below)

 

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How Information About You Is Shared

 

When you use the Services, certain information may be shared with other users and the public. For example:

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• When you send messages, the recipients of those messages will be able to see the content of your message and the date and time the message was sent.

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Please note that, even when you delete your account, the posts, comments and messages you submit through the Services may still be viewable or available on our servers.

 

Otherwise, we do not share, sell, or give away your personal information to third parties unless one of the following circumstances applies:

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• To comply with the law.  We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request, including, but not limited to, meeting national security or law enforcement requirements. To the extent the law allows it, we will attempt to provide you with prior notice before disclosing your information in response to such a request.

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• In an emergency.  We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.

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• To enforce our policies and rights.  We may share information if we believe your actions are inconsistent with our user agreements, rules, or other MX Labs policies, or to protect the rights, property, and safety of ourselves and others.

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• With your consent.  We may share information about you with your consent or at your direction.

 

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Data Retention

 

 

• We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

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International Data Transfers

 

• We are based in Singapore and we process and store information on servers located in Singapore. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to Singapore and other countries, where you may not have the same rights as you do under local law.

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